DALLAS, TX / LEHI, UT (December 20, 2024) – PCMS, a leading provider of P&C enterprise solutions for small to mid-sized carriers, today announced a strategic partnership with Kyber to integrate advanced claims notification automation into its comprehensive claims management platform.

This collaboration integrates Kyber's cutting-edge AI technology into PCMS' claims platform, empowering insurers to quickly automate regulatory notices with improved accuracy and compliance.

Redefining Claims Administration with AI-Powered Innovation

The partnership addresses a critical challenge in claims processing, where teams traditionally spend 30-40 percent of their time drafting and reviewing claim correspondence. By integrating Kyber's LetterGen technology into PCMS's Atlas claims administration platform, insurers can now automatically generate high-quality notices in seconds while maintaining strict compliance standards.

"This partnership underscores PCMS' commitment to innovation and expanding our ecosystem with best-in-class technology providers," said Mark Goldman, CEO of PCMS. "Integrating Kyber's AI-powered letter generation capabilities allows us to transform a traditionally time-intensive process for our customers, while maintaining the robust compliance and accuracy standards that define our platform. This is about more than automation – it's about empowering claims professionals to focus on what matters most: delivering exceptional service to the company and its policyholders."

Enhanced Platform Capabilities

The integration delivers transformative capabilities for PCMS users, including:

  • Automated Letter Generation: Quickly create complex regulatory notices, such as Partial Denials and Settlement letters, with policy language automatically inserted.
  • Streamlined Review Process: Integrated approval workflows and real-time collaboration eliminate delays.
  • Centralized Template Management: Maintain consistent branding and messaging with a unified template repository.
  • Multi-Channel Delivery: Seamlessly distribute notices across preferred channels, fully integrated into existing workflows.

Improving Operational Efficiency

"Kyber's AI helps Claim teams speed up their operational processes while driving consistency & compliance across claims handling," said Arvind Sontha, CEO of Kyber. "Kyber removes bottlenecks from claims workflows, empowering adjusters to work smarter and faster."

About KYBER

Kyber is a Y Combinator backed AI startup revolutionizing the way insurance claims teams handle insurance forms and letters. Its AI-powered platform automates claims correspondence, improving accuracy, compliance, and efficiency for leading insurance carriers. Kyber helps insurers like Branch scale their claims operations while maintaining high-quality communications and adhering to regulatory standards.