PCMS/Platform

Atlas.
A unified core
for modern P&C.

PCMS Atlas is an advanced, seamlessly unified platform that handles core processing for all Property & Casualty lines of business — designed to deliver a frictionless experience, increase efficiency, and help drive revenue growth.

Platform overview

One platform. Every P&C line. Every distribution channel.

Atlas handles the full policy, billing, and claims lifecycle on one modern, mature framework. Configurable by your team, integrated through open APIs, proven across decades of carrier deployments.

01
All-in-one

Core processing across policy, billing, claims.

02
Scalable

Performance that grows with your book.

03
Open API

Flexible integrations with third-party data.

04
Battle-tested

Modern, mature framework — every line of business.

05
Secure

Controlled access from anywhere.

06
Configurable

Optimize and automate operations.

The modules

Five integrated modules. One shared core.

Module 01

Policy Administration

PCMS Atlas Policy Administration provides a fully automated underwriting experience throughout the entire policy lifecycle. It handles complex and unique policy processes especially for carriers with a wide and varied insurance product portfolio.

Key features
  • Support Personal, Commercial, and Specialty lines
  • Straight-through processing
  • 360-degree view of policyholders
  • New product creation processing
  • Quick Quote · New Business Issuance
  • Endorsements (mid-term, cross-term, out-of-sequence)
  • Versioning (historical snapshots)
  • Premium Audit
  • Short-rate and Pro-rata Cancellations
  • Renewals, Rewrites, Reinstatements, Cancellations
  • Certificates
  • Statutory and compliance maintenance
  • Pre-integrations for data prefills (LexisNexis, ADP) and intelligent underwriting risk data
  • Reinsurance — quota share, excess loss, facultative, catastrophe
Benefits
Increase speed-to-market
Quicker to introduce new insurance products or modify existing ones.
Higher customer satisfaction
Flexibility in responding to changing customer needs — offering insurance that is valued.
Improved efficiency
Automating day-to-day administration and streamlining processes.
Reduce operating expenses
Cost-effective — employees focus on strategic tasks instead of routine work.
Talk to us about Policy Administration →
Module 02

Billing & Accounting

PCMS Atlas Billing & Accounting is seamlessly integrated with both Policy Administration and Claims Management. Uniquely designed to accelerate upstream and downstream insurance financial transactions — allowing carriers to achieve higher efficiency and accuracy across the organization.

Key features
  • Automated workflows and customized business rules
  • Complete AR and AP management
  • Direct Bill, Agency Bill, Account Bill, List Bill
  • Multiple payment methods (ACH, Credit Card, Check)
  • Flexible bill payment options (monthly, quarterly, annual)
  • Multi-currency support
  • Agency / Broker accounting
  • Premium / Loss accounting
  • Simplified Commission processing (multi-plans, automated calculations)
  • Pay-as-you-go for workers compensation
  • Auto-generated return-premium, write-off, invoices, revised bills, reminder notices
  • Full cash receipt management
  • Collections
  • Automated lockbox and check reconciliation
  • Reconciliation and ad-hoc financial reports
Benefits
Better customer experience
Flexible billing methods with convenient online payment options and mobile access to billing information.
Improve operational performance
Intuitive workflows and business rules automate manual billing processes — more productivity, simpler operation.
Reduce billing and accounting errors
Process automation, accurate data, real-time reporting — more visibility and accountability.
Boost cash management
More control over accounts receivable and cash application activities.
Talk to us about Billing & Accounting →
Module 03

Claims Management

PCMS Atlas Claims Management simplifies claims processing across the complete lifecycle — empowering carriers to automate manual work, gain better control of processes and performance, and save time and money while achieving higher-quality outcomes.

Key features
  • Support Personal, Commercial, Workers Compensation, and Specialty lines
  • Robust out-of-the-box functionality and user-centric experience
  • Dynamic intelligent claim intake (FNOL / FROI) processing
  • Centralized claim and incident data
  • 360-degree claim summary view
  • Diaries, notes, tasks across the claim
  • Claim segmentation (split assignment by coverage type)
  • Workload balancing
  • Straight-through processing (low-touch and no-touch claims)
  • Reserve worksheet (multiple versions, sub-benefit level)
  • Flexible payments (one-time, recurring, split, bundled)
  • Catastrophe management
  • Automated escalation alerts (Fraud, SIU, CAT)
  • Full recovery management (Subro, Salvage, Second Injury Fund)
  • WC regulatory reporting and compliance
Benefits
Increase customer retention
Faster, more satisfying claim experience for the policyholder.
Optimize operational efficiency
Straight-through processing increases claim-handling capacity by eliminating repetitive tasks.
Reduce costs
Automated best practices minimize errors and identify claim-leakage areas.
Regulatory reporting & compliance
Stay compliant with accurate automated reporting (CMS 111, FROI / SROI).
Talk to us about Claims Management →
Module 04

Agent Portal

A feature-rich, configurable portal for agents to accomplish their work whenever and wherever. Designed to maximize no-touch interactions — bringing contact information, policy data, and coverages to your agents’ fingertips.

Key features
  • Fully integrated with Policy, Claims, and Billing & Accounting
  • Available across all P&C lines of business
  • Real-time generation of all policy forms and correspondence
  • Real-time access to management reports
  • Easy access to policyholder claims history
  • Complete management of billing information
  • Multiple payment methods
  • Automated invoice generation and submission
  • Robust security with permission and role-based access controls
  • Consistent look and feel, simplified digital experience
  • Timely notification messages to agents and policyholders
  • Workflow and rules configuration for all agent transactions
  • Full-featured mobile application
  • E-signature capture and verification
  • API integration with any third-party technology
Benefits
Improve agent efficiency and productivity
Ability to focus on complex service tasks and relationship building.
Better customer engagement
Reduce engagement friction and allow for greater business growth.
Reduce overall support costs
Drive down maintenance and support costs with intuitive tools and automated data exchanges.
Improve visibility
Greater information exchange — flexible portal access anywhere, anytime, on any device.
Enhanced customer satisfaction
Policyholders don’t have to come into the agent office to get cards, make changes, or sign documents.
Talk to us about Agent Portal →
Module 05

Management & Statutory Reporting

PCMS Atlas Management and Statutory Reporting is seamlessly integrated with Policy Administration and Claims Management. A library of out-of-the-box reports, with the ability to customize, fully supports a carrier’s day-to-day operational and statutory reporting needs.

Key features
  • Reporting tools from Microsoft and SAP
  • Financial, underwriting, claims, agency, and reinsurance reports
  • All statutory agency reporting (ISO, TICO, TASI, NAII) and state-specific reports
  • Line-of-business specific reports
  • Flexible report scheduling (real-time and batches)
  • Export to Excel, PDF, or CSV
  • Full preview reader for ad-hoc reports
  • Easily share across devices and stakeholders (including mobile)
  • Manage complex requirements for multiple states, entities, and lines
  • Faster reporting with straight-through processing — no labor-intensive manual work
Benefits
Increase sales and retention
Identify sales opportunities and review policyholder performance — control attrition, capitalize on cross-sell / up-sell.
Enhance productivity
Automate manual processes — generate reports easier and quicker with a single click.
Improve decision-making
Real-time reports give better visibility for faster business decisions.
Achieve compliance
Meet specific filing requirements in a timely manner — avoiding penalties.
Talk to us about Management & Statutory Reporting →
Services

Everything behind the platform.

The work that keeps Atlas running — hosting, implementation, recovery, print/mail, and data conversion, all delivered by PCMS teams.

01
Cloud Hosting

Proven hosting in secure collocation data facilities with 24/7 environment management for production, pre-production, and testing.

02
Implementation

Small, experienced implementation teams working directly with the client — a personalized, common-sense approach that keeps your voice in the delivery.

03
Disaster Recovery

Best-in-class DR and WORM solutions — Dell, Azure, Veeam, HPE — in SSAE 16 / SOC 2 compliant colocation facilities.

04
Print & Mail

Print and bulk-discount mail service through a third-party partner, in addition to all print/email of outbound policy and claim communications.

05
Conversion

Sophisticated data conversion solutions to help you streamline your data resources and improve efficiency.

Next steps

See Atlas with Atlas.

Thirty minutes with the PCMS team. We'll walk the modules you care about, show how your lines of business get configured, and take your questions.

Book a Demo

See what Atlas can do for you.

Request a Demo